Help Desk Associate
Location: Rocklin, CA
Contract to hire
Technical experience required
Ability to assess a situation and apply appropriate technical solutions
Windows operating systems and Microsoft Office Suite experience
Attention to detail in documentation and understanding of support tools
Strong customer service experience
Strong written and oral communications skills.
Professional IT Certifications/Microsoft certifications
We currently have an opportunity to join our team as a Tier I – II Help Desk Support Technician in Sacramento California. Please read below the responsibilities and requirements for this position. If you meet the requirements and would be able to consistently perform the duties please respond with your resume and contact information to Mark Branz.
Candidate shall receive incoming IT support requests from various end users. Requests arrive to the Service Desk by phone, email, walk-up, ...
DesertMicro is current interviewing experienced Software Help Desk Technicians who have recently worked in a production-oriented environment supporting vertical market end-users.
Successfully supporting our application requires advanced computer knowledge and skills, and recent MS-SQL, Crystal Reports and MS Office experience.
In addition to excellent technical skills, our successful applicants should possess the following traits:
Have excellent problem-solving skills
Have good communication ...
Jun 24 -
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