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customer service call center in Sacramento

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  1. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  2. Director of Customer Service

    Compensation: $120K to $140K   Meet and exceed customer service levels through the accurate forecast of call volume/staffing for the volume Monitor and report the performance of production through data collection tools Implement new technologies for increasing service production levels. Responsible for the hiring, managing, development, and training for all service representatives Monitor call volume and implement operational efficiencies to increase production Lead a direct team in excess of ...

  3. Customer Client Service Associate

    Compensation is between $16.50-18.50   Duties include First impression manager for customer service inquiries Manager of customer experience Will be utilize excel for maintaining the records of support activity Support specialist for designated region Communication support associate between all departments Receiving and reporting expenses Research associate in bringing resolution to customer related discrepancies Qualifications: High School Diploma/GED Must be exceptional in ...

  4. TELESERVICE REPRESENTATIVE

    Job Journal / HIREvents 3050 Fite Circle, Suite 100 Sacramento, CA 95827 Attn: Personnel / CS Email: [email removed] Description: SALARY: Up to $25,000/year to start depending on qualifications PLUS commission and bonuses based on performance. Benefits after probation include medical and dental insurance and paid time off. JOB DUTIES: Our training program will prepare you to talk with current and previous clients within your assigned industry about their recruitment needs, make cold calls to ...